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SHIPPING AND RETURNS

LOCAL SHIPPING

  • Orders within Lagos ship at One thousand naira (N1000.00)

  • Shipping cost to other parts of Nigeria starts from N3000. When weights exceed 2kg, increased delivery fee may apply.

  • Delivery within major parts of LAGOS takes 1-3 working days and 3-5 working days nationwide in the latest. Working days are Monday – Friday and excludes National Holidays.

  • Kindly note, that delays may arise during holidays, new collection launch and sale periods. We will inform you if there are any delays.

INTERNATIONAL SHIPPING 

  • Delivery takes between 7-10 working days.

  • Working days are Monday – Friday and excludes National Holidays.

  • All international orders may be subject to local customs, duties and taxes. Customers are fully responsible and liable for these charges. 

  • Please refer to your local customs authority for more information.

  • WE ARE DOING EVERYTHING WE CAN TO SEND ORDERS ON TIME, HOWEVER, DUE TO CORONAVIRUS PANDEMIC AND STRICT PRECAUTION PROTOCOLS, A FEW DAYS DELAY MAY OCCUR. WE URGE YOU TO BE PATIENT.

RETURNS 

Z&H Clothing Store offers exchange in sizes or returns for store credit, less cost of delivery.

Customers must contact us within 24hours of receiving an order for an exchange in sizes.

After the second day, the item is considered final sale.

Product can be returned within 48hours of purchase in exchange for another size.

However, Z&H Clothing Store will receive return item in good condition first before any exchange is made.

Outfits for returns must be unwashed, without damage, without any stains, odour, tear or discolouration and tags still intact. They should come with original tags and packaging.

Customer is responsible for shipping cost and returns of all items.

Z&H clothing has the right to reject returns if they do not meet requirements for a resale.

SALE

All Sale items are FINAL and DO NOT qualify for exchange, returns or store credit.

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